Terms of Service

Last updated: 23 July 2026 Operator: Livera ("Livera", "we", "us", or "our") Contact for policy questions: policies@liveraapp.com

1. Acceptance of these Terms By downloading, accessing, or using the Livera mobile application, websites, loyalty features, or related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services. These Terms form a binding agreement between you and Livera governing your use of every lifestyle category available in the app, including Home, Vizzle, V-Cart, Livera Care, Handyman, V-One, and Leisure.

Livera organizes its lifestyle marketplace into the following in-app categories: Home (your personal overview and loyalty experience), Vizzle (local marketplace listings), V-Cart (online product shopping), Livera Care (health and wellness services), Handyman (home services and repairs), V-One (coupons and offers), and Leisure (adventures, experiences, and bookings). These Terms, Privacy, Cancellation, and Refund documents apply across all of those categories unless a specific section states otherwise.

2. Eligibility and accounts You must be legally capable of entering a contract in your place of residence. Where the Services are offered to minors, a parent or legal guardian must supervise use and accept these Terms. You agree to provide accurate registration information through Google Sign-In or other supported authentication methods, keep your contact details current, and safeguard device access. You are responsible for activity that occurs under your account, including loyalty card usage on Home and purchases or bookings made through Vizzle, V-Cart, Livera Care, Handyman, V-One, and Leisure.

3. Description of the Services by category 3.1 Home. The Home category provides your personal overview, loyalty card presentation, selected location context, and navigation into other Livera experiences. Loyalty identifiers, join details, and account summaries shown on Home are informational tools that help you manage membership benefits. Misuse of loyalty identifiers, sharing cards for unauthorized discounts, or attempting to forge membership credentials is prohibited.

3.2 Vizzle. Vizzle is Livera's local marketplace for discovering and connecting around community listings. Listings may be posted by independent sellers or partners. Livera is a platform facilitator and is not the seller of every item unless expressly stated. You must only post lawful, accurate listings; must not engage in fraud, counterfeit sales, or prohibited goods; and must communicate respectfully with other users.

3.3 V-Cart. V-Cart enables shopping for products online through Livera or partner merchants. Product descriptions, pricing, availability, shipping estimates, and taxes are displayed at checkout based on information supplied by merchants or Livera. Orders are subject to stock confirmation. Title and risk for physical goods typically pass according to the fulfillment terms stated at purchase.

3.4 Livera Care. Livera Care surfaces health and wellness related services, information pathways, and booking tools. Livera Care does not replace professional medical advice, diagnosis, or emergency care. Always seek qualified practitioners for medical decisions. Service providers listed in Livera Care are responsible for their clinical or wellness standards unless Livera expressly employs them.

3.5 Handyman. Handyman connects users with home service professionals for repairs, maintenance, and related jobs. Quotes, schedules, and workmanship standards are primarily the responsibility of the service provider. You agree to provide safe access to premises, disclose hazards, and pay agreed fees. Livera may offer dispute assistance but does not guarantee every work outcome.

3.6 V-One. V-One provides coupons, promotional offers, and related deal discovery. Offers may be limited by time, geography, inventory, membership tier, or merchant rules. Coupons have no cash value unless required by law. Misuse, bulk harvesting, resale of personal coupons, or automated scraping of V-One deals is forbidden.

3.7 Leisure. Leisure covers adventures, experiences, and bookings such as activities and lifestyle outings. Bookings may be fulfilled by Livera partners. Attendance rules, age limits, safety briefings, and weather contingencies are set by organizers. You assume ordinary recreational risks disclosed at booking and must follow safety instructions.

4. License and acceptable use Livera grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal or authorized business purposes consistent with these Terms. You must not: (a) reverse engineer or interfere with the app; (b) scrape, harvest, or index content without written permission; (c) upload malware or harmful code; (d) harass, threaten, or discriminate against others; (e) post illegal, defamatory, or infringing content in Vizzle or elsewhere; (f) manipulate reviews, loyalty balances, or coupon systems; (g) use bots to create fake bookings in Leisure or Handyman; or (h) circumvent geographic or age restrictions.

5. User content and marketplace integrity Content you submit—including Vizzle listings, reviews, photos, messages, Handyman job descriptions, and Leisure feedback—remains yours, but you grant Livera a worldwide license to host, display, moderate, and distribute that content as needed to operate the Services. You represent that you have rights to the content and that it does not violate law or third-party rights. Livera may remove content that breaches these Terms, local marketplace rules, or safety policies.

6. Payments, pricing, and loyalty Prices for V-Cart products, Handyman jobs, Livera Care appointments, Leisure experiences, and certain V-One redemptions are shown in-app before you confirm. Payment processing may be handled by third-party processors. You authorize charges for selected purchases and applicable taxes or fees. Loyalty benefits displayed on Home may change with notice. Fraudulent payment activity can result in account suspension.

7. Third-party services and maps The Services may integrate Google Sign-In, maps and places, push notifications, analytics, and merchant systems. Third-party terms apply to those components. Location features help personalize Home, Vizzle discovery, Handyman dispatch context, and Leisure recommendations. You control device permissions; denying location may reduce relevance but should not block core account access.

8. Disclaimers THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. LIVERA DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OF HOME, VIZZLE, V-CART, LIVERA CARE, HANDYMAN, V-ONE, OR LEISURE. Platform availability may vary by country.

9. Limitation of liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIVERA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL ARISING FROM YOUR USE OF THE SERVICES. LIVERA'S AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO LIVERA FOR THE TRANSACTION GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (OR LOCAL EQUIVALENT), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

10. Indemnity You agree to indemnify and hold harmless Livera from claims arising out of your misuse of the Services, your Vizzle listings, your Handyman job instructions, your Leisure participation, or your violation of these Terms or applicable law.

11. Suspension and termination We may suspend or terminate access if you breach these Terms, create risk for other users, fail payment obligations, or if required by law. You may stop using the Services at any time. Provisions that by nature should survive will survive termination, including intellectual property, disclaimers, liability limits, and dispute terms.

12. Changes to the Services and Terms Livera may update features across categories and revise these Terms. Material changes will be communicated through the app or email where appropriate. Continued use after the effective date constitutes acceptance of updated Terms.

13. Governing law and disputes These Terms are governed by the laws applicable to Livera's principal place of business, without regard to conflict-of-law rules, except that mandatory consumer protections in your country of residence remain available. Courts or arbitration forums with competent jurisdiction may hear disputes as required by local law.

14. Contact For questions about these Terms of Service, email policies@liveraapp.com. Please include your account email, device type, and the relevant category (Home, Vizzle, V-Cart, Livera Care, Handyman, V-One, or Leisure) so we can assist efficiently.

15. Entire agreement These Terms, together with the Privacy Policy, Cancellation Policy, Refund Policy, and any category-specific notices presented in-app, constitute the entire agreement regarding the Services and supersede prior understandings on the same subject.